Policy
Indonesian E-VOA expanded to 97 nationalities
Direktorat Jenderal Imigrasi has added 12 new eligible passports to the E-Visa on Arrival programme.
Read update
Indonesian visa services · Bali office
Apply for an Indonesian visa.
Plain-English help with E-Visa on Arrival, B211A visit visa, business visas and KITAS residence. Lodged from our Bali office, in English, French, Italian, Spanish and Russian.
- Lodged with Indonesian Immigration
- Sponsor letter included
- WhatsApp follow-up within 1 hour
Visa services
4 routes- VOAE-Visa on ArrivalTourism · 30–60 days
- C1 / B211AC1 Tourist Visa (B211A)Long stay · up to 180 days
- C2 / D-SeriesBusiness / Investor Visa (C2)Multi-entry · 1 / 2 / 5 yr
- KITASKITAS Residence PermitResidence · renewable
3,500+ applications lodgedBali · Indonesia
I want to…
Choose what you need to do today.
Tell us what you’re trying to accomplish and we’ll route you to the right starting point.
- Continue
Apply for a tourist visa
Get an E-Visa on Arrival or B211A visit visa for a holiday or family stay.
- Continue
Extend an existing visa
Stay longer without leaving Indonesia. We handle the immigration office for you.
- Continue
Apply for a business or investor visa
Multi-entry options for executives, investors and consultants.
- Continue
Apply for residence (KITAS)
Live, work, study or retire in Indonesia long-term.
Visa services
All the routes into Indonesia we handle.
Pick a service to see eligibility, processing time, government fee and our service fee.
- 01VOA
E-Visa on Arrival
The fastest way into Bali for short trips.
- Stay
- 30 days, extendable once to 60
- Processing
- 1–3 working days
- From
- IDR 500.000
- 02C1 / B211A
C1 Tourist Visa (B211A)
Stay up to 180 days for tourism, business or remote work.
- Stay
- 60 days, extendable up to 180
- Processing
- 5–7 working days
- From
- IDR 2.450.000
- 03C2 / D-Series
Business / Investor Visa (C2)
Come and go for up to five years on a single visa.
- Stay
- 60 days per entry, valid 1, 2 or 5 years
- Processing
- 10–14 working days
- From
- On request
- 04KITAS
KITAS Residence Permit
Live, work, study or retire in Indonesia legally.
- Stay
- 6 months to 2 years per term, renewable
- Processing
- 3–6 weeks
- From
- On request
How to apply
Three steps from us, none from you.
Average end-to-end time: 5 working days for B211A, 1 working day for E-VOA.
- 01
Tell us about your trip
Use the online form to share your nationality, dates and the activities you’ll do in Indonesia. We confirm the right visa within one hour.
- 02
Upload your documents
Encrypted upload for your passport scan and recent photo. We’ll request anything else only if your category requires it.
- 03
Receive your visa
We lodge with Direktorat Jenderal Imigrasi, send your e-visa by email, and follow up on extensions throughout your stay.
Document checklist
What you need before you apply.
Use this checklist to confirm you have everything ready. Anything missing? We’ll tell you up front.
| Document | E-VOA | B211A | Business | KITAS |
|---|---|---|---|---|
| Passport (valid 6+ months) | ||||
| Recent passport-style photo | ||||
| Onward or return ticket | ||||
| Proof of funds (≥ USD 2,000) | ||||
| Local sponsor (we provide) | ||||
| Curriculum vitae (CV) | ||||
| Police clearance / medical |
RequiredIf applicableNot required
Service updates
Latest from our office.
- Operations
B211A processing time stable at 5 working days
Despite seasonal demand, our standard B211A turnaround has held steady. Express remains available on request.
Read update - Service
Russian-language case officer joined the team
We can now lodge applications and follow up on extensions in Russian alongside our existing languages.
Read update
Help centre
Common questions, plain answers.
Can’t find what you’re looking for? Write to us — most queries are answered within an hour.
It depends on how long you’re staying and what you’ll be doing. The E-VOA covers up to 60 days of tourism. The B211A goes up to 180 days. Multi-entry suits frequent travellers, and KITAS is for living here. Send your trip details and we’ll recommend a category.
Get help
Speak to a real case officer.
Our office is open Monday to Saturday. Reach us on the channel that suits you.
Ready when you are
Skip the queue. Start your application today.
Two minutes to start. We respond within one hour with the next steps.
Office hours
- Monday — Friday09:00 – 18:00 WITA
- Saturday09:00 – 14:00 WITA
- Sunday & public holidaysClosed
Outside office hours we monitor WhatsApp for urgent visa questions. Allow up to 24 hours on Sundays.